Our policy lasts 24 hours. If 24 hours have gone by since your delivery, unfortunately we can’t offer you a refund or exchange. Your request will not be valid If you raise your return or exchange request after 24 hours of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
As the products we sell are perishable items. Any returns / refund / exchange will based on case by case basis.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 8A Admiralty Street, #06-27, Singapore, 01, 757437, Singapore.
To return your product, you should mail your product to: 8A Admiralty Street, #06-27, Singapore, 01, 757437, Singapore.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.